Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Hi Virgin go app will not download anything. I have tried multiple devices all at latest software. Seems to be lots of threads about this over many months. Have I made a massive mistake moving to virgin ?
Hi, the TVGO devices section is non-responsive & cannot change anything.The link to manage SKY Sports devices also will not work.Can you enable or reset these please.
This is the exact issue I'm having in this threadhttps://community.virginmedia.com/t5/TV-on-the-go/TV-go-device-management/td-p/5038260Can someone reset the devices for me please?
Hi there,So today, we started this mornings TV with our Local Channel; Yorkshire and Lincolnshire on BBC1. We live in North East Lincolnshire and this is our regular channel.Around 6:00pm we turned on the TV and the Regional news following the nation...
I keep getting the following error message when I try to edit my sky devices through Virgin go, even though I’m logged in and can see my Virgin devices. I have never had an issue in the past trying to access this page. Can anyone help?
Sky Sports was working fine on a chrome browser until a couple of hours ago when it encountered a fault.Now when I try to sign in it just comes up with "An unknown error has occurred".I have tried logging in with two different computers and with diff...
Is there anyway to reset all devices as I'm not sure who is connected to my account.Thank you.
Please can someone advise if there is a know issue with not been able to download on the app. Tried everything ! Followed all the guidance from previous post. No responses for updates. Please can this be fixed.
App description says you can download shows to watch on your device when offline…is this just not true or has anyone actually managed to achieve this..?thanks ;(
HI,Purchased Sonic 2 and when I go to play it on my Windows PC the screen it just black and it doesn't start. When you try to download it then it complains about silverlight.What am I missing or is the service just not as slick as Sky? ThanksPaul
