Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
I have the same EXTREMELY FRUSTRATING issue. When will Virgin Media resolve this? My contract is nearing its end and I will be going to Sky if this is not resolved
When watching virgin media go via the web app (https://virgintvgo.virginmedia.com/) I get audio descriptions (sometimes) and can't turn them off. I notice it particularly whilst watching Frasier on channel 4 in the morning (and it seems a little rand...
On my android phone, I have the updated TV Go app. But when I try to sign into TV Go, its asks “Skip Sign in or Register or simply Sign IN”. But when I try to sign in using my Virgin email address, it doesn’t recognise it
After the V6/360 channel guide update last week, a number of channels still appear to be listed on their old numbers in the Virgin TV Control app.I've noticed channels such as 5Select, Channel 4 +1, Reality Xtra, Blaze and 4Music still appear on thei...
For the past two full days (at least) Sky Sports News has been muted on Virgin TV Go app (android mobile & tablet) and on Firefox browser but works normally on 360 Box TV.The picture is fine, the subtitles work but there is no sound. No other channel...
Why can’t I watch sky sports channels on tv go app? It keeps redirecting to sky sports app and shows at locked.Tony
I am using the Tv Go App on my iPhone and when I try to watch a tv show the picture scrambles. I can hear it ok but the picture is fuzzy. Please help.
Hi, is there anyone around that can reset my device registrations for the VirginTVGo app please?Using Windows Edge on laptop only but every time I log in it wants me to replace a device. Have read about cookies and have now set not to delete for VTG ...
Is anyone else having problems downloading TV shows on the Virgin TV Go app?I can stream them ok. I have loads of storage on my devices (not working on either my Samsung S23 or Apple iPad). I've restarted my phone and deleted and reinstalled the app ...
I have this issue too. I have installed the sky sports app. Logged in to virgin tv go. Clicked on watch via sky sports. Signed in through the UK Virgin link. Even tried restarting my Windows PC. No luck You will need the relevant subscription to wa...
