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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
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  • 0 replies
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Premier football

Trying to watch footy today all Matches apart from premiership are working through the red button, got 5 mates round to watch why is it not working, restarted factory reset ect was working last week 

webbit by Tuning in
  • 411 Views
  • 4 replies
  • 0 kudos

Resolved! Registered Devices

I am not able to watch TNT Sports on my laptop. I have the same problem month after month. When I switch on my laptop to watch sports I get the message that I cannot add any more devices. Each time I log into my laptop it gets treated as a new device...

PGW by Joining in
  • 1120 Views
  • 4 replies
  • 0 kudos

Registered Devices

HiMy laptop has to be registered each time I want to watch TNT Sports.This problem has returned after having no problems for months.I do not delete cookies or cached images.Can someone please reset for me as I do not want to wait until Jan 1st!!!Than...

PGW by Joining in
  • 222 Views
  • 1 replies
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Tv go App not connecting to box - updated

UPDATE:I have now got the problems below sorted after reinstalling and rebooting everything, just hope the issue doesn't occur again whilst I'm away!Original comments:I recently upgraded to TV 360 and thought everything was fine but I have a few issu...

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TV Go won’t work

Hi, haven’t been able to use TV Go for months. Either on the App or by using a web browser. Have tried multiple devices (Apple, Android, laptops, Chrome,Edge etc). Have contacted Virgin several times, raised as a complaint twice (got nowhere each tim...

Danf99 by Joining in
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  • 1 replies
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Sky sports+ on TV GO

Hi I use Virgin TV GO a and can get sky sports using the sky app but the football team I follow quite often is on sky sports+ which I cannot find . Is it possible to watch sky sports+ using the Virgin TV GO app?

Cant login to Virgin TV GO

I can't log into TV Go via the app on either ipad or android or via browser. I can login perfectly fine to myvirginmedia and my mobilemyaccount. I can even select the Virgin TV GO link via my virginmedia which takes me to the TV GO sign in. On the ip...