cancel
Showing results for 
Search instead for 
Did you mean: 

VirginGo

FANTASTIC62
Joining in

Since change address my virginGo stopped working

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @FANTASTIC62 

Thank you for posting and welcome to the community. Hope the house move went well 🙂

If it's logging you in but showing you the former property account, it's because a Move and Transfer needs doing.

Process is 24 hours and I'll send you a PM now to assist further 🙂

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill