cancel
Showing results for 
Search instead for 
Did you mean: 

TV GO NOT WORKING

GEOFF8578
Tuning in

TV GO open ok , when i select a tv channel to watch i am asked to Register or Sign in . Already registered s i sign in .Then the screen goes ORANGE and stays ORANGE .  Message on top line says ....Authorisation Error.

has something on the laptops settings changed or blocked tvgo ?

any ideas , thanks

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @GEOFF8578 

Thanks for posting and welcome back to the community.

Sorry to hear TV Go isn't working. On a previous thread, you advised us that you were using a VPN. Please remove this and try using the service again.

Let us know how you get on.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill