on 14-08-2022 15:32
Login on via virgin media but keeps saying unexpected error. So cannot use Sky Sports on my mobile. Seems to work on my laptop.
Anyone help ?
Answered! Go to Answer
on 15-08-2022 15:38
Hi @Jasonashton,
Welcome to our community forums and thank you for your first post.
Sorry to hear you are having issues logging into your MY VM account and with your sky sports. We can understand this is not ideal. Are you able to specify the error message that you get? Also, have you tried any troubleshooting here? https://www.virginmedia.com/help/billing-and-payments/login-problems#:~:text=If%20you%20are%20experi...
Thanks,
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on 15-08-2022 15:47
It just says unexpected error as it loads the Sky Sports App
on 16-08-2022 15:51
Hi @Jasonashton thanks for your reply and screenshot.
Is this still an issue today for you, and if so can you please try a different browser or device and see if you get the same problem?
Many thanks
