Can't access Sky Sports, says device limit reached.

[Kasallion]

Hi,

I've been trying to watch Sky Sports on my phone and tablet but get message about device limit. They're both my registered devices on Virgin Go but if I go to Sky Sports it says device limit reached...so I go to be Sky devices through Virgin Media app and the 6 slots are all available. I'll attach screenshots, thanks,

 

 

 

Greg

[Kasallion]

It seems to be working now on both my phone and tablet. 

[Kath_F]

Hi Greg, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear that you were having an issue with this but happy to hear things are working for you now. 

If you have any further issues, pop back and let us know so we can help provide some support. 

Thanks,