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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
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Resolved! Unable to manage my Stream Box

I took delivery of a new Virgin Media Stream Box last week. The setup was relatively quick and straight-forward. My first impression is that I'm very happy with the box and I like that it offers more HD channels than Freesat and Freeview and it seems...

BFL by Tuning in
  • 3854 Views
  • 17 replies
  • 1 kudos

Virgin stream tv

Hello, is a smart TV needed for stream? My parents have an old lcd Sony TV that does have hdmi ports but the stream box doesn't seem to work. Tia

Gavalaa by Joining in
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  • 2 replies
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New customer Stream

Hi, I'm considering ordering Virgin Media and stream.I know that Stream box doesn't record but what is it like for watching on demand? I like watching NFL, NBA and quite a bit of that is overnight. I've had a look on the TV Go app and previous games ...

welma by Joining in
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  • 1 replies
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Resolved! Stream Box :: Red button error

Hi allDoes the red button not work on the Stream box? I subscribe to TNT and web says to press the red button to access channels 5-10. Throws up error message BT2/3/1Any ideas?Thank you 

Stream Multiroom

HelloI have XGS based Virgin Media broadband so unable to purchase TV360 which has mutliroom. Is it possible to get an extra Stream box or at least make this feature possible for XGS based customers who have no alternative for multiscreen options. I'...

JDX98 by Tuning in
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  • 2 replies
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Tv - no TV, Code cs1011

I've had no tv for 6 days. Code cs1011 on screen. Rebooted many times.  Advised that there was a cable fault,  emails to say it'll be repaired today its not. Don't know where to turn now.   I couldn't get into my account originally but can now. Unfor...

Lillibet by Tuning in
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  • 5 replies
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Issued with Watchlist & tv guide for CH4

Had the Stream box for 2 weeks, generally quite happy but noticed a problem, I added Last Leg, when going in the watch it didn’t show Friday’s 17/11/23 only the 10th & 24th, I could find it within the tv guide but couldn’t play it, had to go back to ...

Resolved! Netflix

Hi we have a package from VM that includes Netflix. We registered but two days later received an email from Netflix saying that they were unable to collect payment from VM & we’re cancelling our subscription. Over two weeks later and several calls to...

Virgin Media streaming issues

 We have just signed up with Virgin Media streaming from SKY and experiencing some issues. Has anyone else had the picture of the bird and cable appear on their TV? Virgin Media today replaced the streaming box and used an Ethernet cable but unfortun...

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Blossom8 by Joining in
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