Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Hi,hoping someone can help.got up this morning and i get an error message on my tv for all channels saying Channel failed and error message CS2004.I have tried rebooting and checked all the connections .Using the app i booked and engineer for tomorro...
HiMy stream box, which I only got in November, has stopped working. When I try and load it up, I get the welcome screen then a bright blue screen. I have tried unplugging and replugging. I have tried different hdmi ports on my TV and hdmi wires. The ...
Will there ever be a way of paying extra to remove ads on VOD? I would happily pay like £3-£5 extra a month so I don't have to fast forward 4 times within one episode.I already have to type in a PIN to watch the next episode each time, which I can't ...
After getting my latest VM bill a few days ago, I realised I can no longer afford the increasing costs. I don’t really use my Stream box anymore, as I have an Apple TV 4K box to watch all my streaming content on. So, I’d like to cancel Stream. I can’...
When trying to start up Netflix I get a screen stating to call Virgin Error code is CS2400
Recently subscribed to the sky sports package and then decided I wanted the movies aswell, so I cancelled the sports package to get the sports and movies together but it’s stuck on adding and pending, I have phoned up and was told to just wait and s...
hisubscribed to sky Cinema via stream box. Started working fine for one day, now is locked. Says still active on my stream subscription, and they’re still taking my money for it! Two hours under customer service Virgin Media who concluded I need to c...
I’m interested in joining virgin Media on a TV Mega deal, however getting conflicting information if the TV box records…??? The 262mps mega deal say comes with a streaming box and not the 360 box, but is £13 a month more then getting just the broadba...
Hi, I am unable to login to watch sky sports live using my virgin login. I keep getting the error: “video unavailable a problem was encountered - please try again later” it’s been like this for weeks and i have tried logging in and logging out, not...
