Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
No audio on the stereo channel. Temporary workaround is switching to the Audio Description channel. Has been doing it since yesterday. Have tried a puck reboot.
Three new FAST channels have been added to the Stream and 360 EPG today (the channels (streams) are not available on tivo boxes)Channel 225 5CopsChannel 226 CatfishChannel 246 CSI:New YorkSome sites such as /cordbusters are also stating that VM have ...
I keep receiving error CS1011 when trying to set up my Virgin stream box. I also can't seem to login the Virgin connect app because it says my account is "closed or inactive". My account also isn't showing my bills. It's a new install so I gave it a ...
I can’t watch TV on my streambox because I get this error code.I use wifi and not Ethernet cable, however, the box is next to the TV and stream box so there shouldn’t be an issue.i only have 2/3 other devices so the internet shouldn’t be slow. I have...
I have signed up to VM Broadband and opted for the Steam box. I'm now reading conflicting reports as to whether you can use it, or not, if the Hub is in modem mode, with the Stream box connected via wi-fi through a third party router. I note the FAQ ...
I am trying to get some help for a vulnerable customer who has been treated very badly by Virgin Media. She is 80 years old and tried to get her package changed (faster internet speed, different TV package). She settled on an agreed price of £45/mont...
We’ve had the 360 box almost two weeks. It’s run from WiFi. The router is in an upstairs office. Running speed tests on my phone while standing next to the 360 in the downstairs tv room, I’m getting consistent speeds of 45-50 Mbps - enough to run the...
Hi, could somebody help me. Having issues subscribing to various channels on the stream box. The above error message is coming up. Cannot get passed it and wondering what the problem. Could be? Can anybody assist in this matter? Many Thanks
Hi, We have had VM for a few weeks now.When we use the app so watch such as Disney, Netflix etc after time and it varies 10 mins 20 sometimes but while you are watching a show the stream box just turns off and starts back up ‘please wait/welcome’ it ...
Hiwhen watching sky sports tennis channel a qr code comes up on the tv screen during a match and the commentator says that if you scan it you can change to a different match to the one showing can anyone tell me how to do it’s never used my phone to ...
