Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
I have cancelled my TV360 and I am now BB only account, my TV been switched off, how can I get the stream box? Been all over virgin site and my virginmedia and nowhere do I see the option, feels like they don’t want us to have one.Surely this should ...
When did virgin stream remove the abilty to watch a live programme from the start? Didnt used to worry about missing the start because we could go from the start and fast forward. Now the only option is to watch live. Broadband provider increase and ...
 Hi all,My 360 subscription finishes in June and was curious about the Virgin Media Stream and like that it has similar interface from the various videos I’ve watched. Also like the idea of getting rid of the fibre cable inside my house and saving mo...
I need a reset so I don't get blocked out by having to replace a device every time I log on to watch using Virgin To Go
I due to have my BB fitted tomorrow. As I’ve stated in older post, I’m not able to access my account, and as such I’ve no way of gaining any information regarding my installation tomorrow.My main questions I need an answer too are:Will VM bring my mo...
Hi, I’m struggling to activate Netflix which comes with my Virgin package. I’m an existing Netflix customer too. I tried Netflix live chat but couldn’t find any of the links to various pages on the Virgin website. There’s nothing in the Entertainment...
HelloI'm a new customer, the VM engineer came and installed my brand new (fibre) line and equipment (Hub 5 and Stream box) 2 days ago. At the time of set up the message on the TV screen via the stream box said it looks like you aren't at home, the en...
My second third stream box isn’t working. Had one sent out when we started out broadband plan around 18 months ago and it arrived faulty. Contacted Virgin and they sent out a technician who replaced the Stream box with a new one. A few weeks later an...
I added the Sky Sports HD subscription and the confirmation email said I'd be able to use this straight away however it still shows as 'adding...' on the subscriptions page and I can't watch. Can anyone help?
