Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Hi,has anybody had any issues with the UHD streams recently? Yesterday, I tried to watch the Man City v Spurs game yesterday. The main event UHD stream had HDR issues, the colour was all off, my TV does not flick into HDR mode and at times I could vi...
Hi, Been having issues with my streaming box. After watching either live TV or via apps for an hour or so, the box freezes and then switches off. I have reboot my hub 5 times, reboot my stream box the same and changed the hdmi and ethernet cable. Yet...
Hi,I added Entertainment, TNT & Sky Sports to my Flex subscription yesterday - via the Black Friday offer on VM website. They haven’t activated yet, does anyone know long it takes? I’ve tried rebooting the box but still not showing. Thanks.
Virgin sent me a box. I trying it during the Euro. Turns out, there's a delay of 20/30 seconds. Every time England is playing, I'm 20s behind and I get spoiled because everybody is screaming.How do I fix it? Is there a way to do it?
Right so some posts on here but nothing definitive. I’ve been told by sales reps that stream uses multicast same as EETV. Is this correct? I’ve also been told that live tv delay is around 5-7 seconds. But I’ve not found anyone getting below 25-30 sec...
I saw the message about the rename of Stream to Flex, checked out the terms and found this entry, would be good to get some clarification for existing customers if we are now going to be charged for the service? https://www.virginmedia.com/legal/flex...
On sky sports UHD channel, the HLG sign isn’t showing on my tv? does anyone know why? please can you all check. when I press sky sports UHD the HLG sign use to come up but it doesn’t anymore? thanks.
Hi,Elderly parent's (Dad who is David the account holder) account who give me authority to interface with VM on their behalf and is documented on VM records every contact as I'm their son John living at same address.Just before the last price increas...
I have just upgraded to essential pack on stream and they confirmed by email now still waiting for it to appear it’s been 5 working days with no essential upgrade
