Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Was watching BGT and when the last act got a golden buzzer the picture froze and stayed like this, even after unplugging the box and powering it back up again.
I've been charged £8 every month since December for TNT Sports and had no access.I had a live chat with someone who first asked for my password(?!), then passed me on to someone else who fobbed me off by saying they had removed the charges and added ...
I’m getting this error and unable to watch TV. Services say they’re up in my area and my WiFi is working. I’m a new customer and I’m so unimpressed with Virgin so far it’s a joke.
I’ve just got the virgin stream box, and subbed to sky sports uhd. Just wanted to check, should this be on Dolby atmos too? Thanks
Please help.Disney+ error code 36I'm getting error code 36. We cannot play this video.The error only happens when I try to play something from the Disney+ suggestion bar on the home page.When I try to play something from within the app directly every...
Is there a list of what services support Dolby Atmos on Virgin Stream anywhere? I think I've found references to:Netflix through the app with the Premium subscription?Amazon Prime through the app with the 'Go Ad-Free' subscription?Sky Sports with the...
Hi, I tried to add Sky Sports 2 days ago via the Stream box but got stuck with the pending adding soon message, even though I received email notification everything was correctly added. After contacting support on the chat I had a we can't do anyth...
Another box power problem. I've used multiple cables, multiple power supplies (including virgins own) but still I have problems with the above.This must be an over-zealous software problem. The box doesn't really need a lot of power/amps so why are w...
I want to add stream to my broadband account.Despite four calls to 'customer service' who were about as useful as a chocolate teapot, filling in the 'please call me back' form here which resulted in precisely zero, and sending a complaint which has y...
Hi there I just took out services again with virgin im in a XGS-PON area so no coax. I took a stream box with my package and as I understand it its 1 per household. The question is does anyone know if there's any future plans to change this. Surely t...
