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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
  • 6346 Views
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TNT catch up cuts off before the end of the games!

Hello everyone,I can’t find a way of asking this to the relevant department. Maybe someone can help here…About the catch up feature, particularly TNT:i watch NBA games on replay (the catch up option - TNT channels) . Most recently, virtually ALL the ...

Rcmd by Joining in
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  • 4 replies
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Super league+

I am wondering if someone can explain how I access super league+ which is included with my sky sports package as stated on the super league+ info page. 

BevS1 by Joining in
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Flasing black screen Disney+

Hi, new to Virgin and have the stream Box. Any ideas why when we put a film on Disney+ through the apps the image keeps flicking to a Black screen and then back to the film.  Thought it may have been the TV resolution so bought a new TV today and the...

dcopping by Joining in
  • 1861 Views
  • 2 replies
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Cs1001

Had Virgin broadband installed on Thursday and bought a little streaming box but after following instructions and trying to fix it with help info keep getting the cs1001 error about account issues. Can someone log in and fix it for me?

Resolved! Can I add my existing Netflix account to Stream?

I have the Stream box and that seems to be working ok.I have a subscription with Netflix (Standard + one additional user) that I want to access from the Stream box.I don't want Premium Netflix and want to retain the extra user (my son who lives at an...

G7ivp by On our wavelength
  • 2071 Views
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Subscriptions app error

Hello Virgin Media,similar to what others have posted on this thread… https://community.virginmedia.com/t5/Stream-from-Virgin-Media/Stream-box-not-correctly-linked-to-account-at-set-up-and-cannot/td-p/5472663 I have the same issue with error TS2/1/2/...

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pepster by On our wavelength
  • 951 Views
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My review of Stream

Hello,Just an update on my original post. I’ve had Stream for a few days now, so I’ve had a chance to give it a test drive.For background, I have an Apple TV 4K box and have been happily streaming with this for a while now. Last year I also had Sky S...

Anonymous by Not applicable
  • 7728 Views
  • 7 replies
  • 2 kudos

Can’t add TNT sports

I signed up for TNT sports when it was being offered for just £5. Seems like lots of people are having issues with these jokers regarding this offer. Shock horror, the TNT service was not added at that price, but now I can’t even add the service at a...

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Stream free view only

Hi just spoke with someone about the stream box we didn’t receive and was told that we can’t have our main box and stream and that stream is freeview only and that we would lose Netflix which we pay through Netflix themselves not through virgin