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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
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Sky Sports+ on Stream

Hopefully an easy one!Can you access the Sky Sports plus games on the Stream Box?

Wheldcj by On our wavelength
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Resolved! Stream box rebooting

Anyone else experiencing their stream box rebooting every few minutes when trying to watch Clarkson's farm on the Prime app?Only had stream installed yesterday.Thanks In advance Richard.

Virgin Stream Box

I jaunt previously cancelled my contract but then got a call back from Retentions and was talked into Matt keeping the Broadband only 250MBPS for a very good price. I enquired about taking a Stream box but was told existing customers were exempt from...

Can not add or manage subscriptions

Any help would be appreciated Hi, I’m trying to add TNT sports, I’ve gone on subscriptions & it’s coming up with error (photo added)I’ve tried doing it online, but still comes up with nothing 

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Abbie101 by Tuning in
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Resolved! Sky Sports Channels on stream

Hi Can anyone clear something up for me. I have pretty much all the channels with VM including Sky Sports & Movies so if i want to change and old TIVO box in my conservatory for a stream box will I get all the channels I subscribe to on there? I ask ...

Mobes by Up to speed
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Olympics UHD channel

I have a Virgin Stream Box which is currently disconnected from my system as everything it offers is available either from my TV or Sky Q box. For various reasons it will actually be quite hard to reconnect to my set up, so before I go to the trouble...

robmog by Tuning in
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How does Virgin provide TV in my area if there's no existing coax?

Virgin Media went live in my area a couple days ago through the existing Upp XGS-PON network they purchased a few months ago. However they also provide TV service and I'm just curious onto how? I thought even the "new" 360 boxes required Coax for the...

joeilko1 by Joining in
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How do i add packages

My stream box just arrived today how do i add packages is it on the box or on my virgin account .?Thanks Sean

Resolved! ERROR CODE CS2012 BBC ONEHD

Been getting this for a few days now. All other channels work as do all the apps ets. I've rebooted, reset etc it's made no difference. The channel works fine on Freeview. Can anybody please help. Thanks.

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daznflo by On our wavelength
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