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Unable to manage my Stream Box

RD25
Joining in

3 weeks ago - last edited 3 weeks ago by Moderator

I have exactly the same problem and joined VM earlier this week. I wish to add TNT sports to my stream box but I get the same messages reported. Is this something you can help with. VM planned to send an engineer but clearly this isn't a hardware error as the same message comes up on my online account.

 

 

[MOD EDIT: Post split to create own thread]

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Beth_G
Forum Team
Forum Team

3 weeks ago

Hi RD25

Thanks for your post, welcome to the Community Forums.

I'm sorry to hear you're having trouble managing your Stream box and services too. I'll be happy to look into this for you. No, I also don't think an engineer visit would be the right resolution in this case.

I've dropped you a private message so I can help further.

Beth
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