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Mishkascottie's avatar
Mishkascottie
Joining in
2 years ago

Steam box electrical outlet message

Hello there, I’ve been having a problem with my streaming box saying that it needs a power electrical outlet. I’m not using the cable given because my son broke it so I bought a new one and it’s not working. Can you help is there anywhere I could get hold of the original cable. Thank you

  • Hey there Mishkascottie, thank you for reaching out and I am so sorry to hear about this, also a warm welcome to the community.

    This will be why its not working, our equipment is designed to use the original kit. 

    I will send you a PM now so we can get you one ordered. Cheers 

  • Glad we have managed to get the ball rolling on this, please do keep us updated on how it goes.