Sky Sports UHD pixelation

[roy247]

Anyone with a Stream box have Sky Sports UHD pixelation problems the same as this thread  on the 360 board, just trying to find out if it's only the 360 and V6 TiVo boxes with the problem on Virgin.

[Bid1]

It’s also a problem on stream as well. I’m having the same issue. However, I don’t know if this has been fixed? 

[roy247]

Still happening on the football today, Chelsea v Newcastle on the 360.

[tuscans]

The issue is with the broadcaster. Over 41 pages and several topics of the same issue on the Sky customer forums. It isn't just a Virgin problem so don't let anyone at customer service fob you off with it could be your equipment, wiring or we can arrange an engineer for you nonsense. 

[Matthew_ML]

Hey roy247, thank you for reaching out and I am sorry to hear about the TV issue.

We understand this is frustrating, how badly is it pixelating? 

Is it that bad it covers the full screen or is just a little bit?

If this happens again on a live game can you reach out please asap. 

[roy247]

Hi Matthew_ML,

Is it possible that you could respond to this thread  on the 360 board where you will see examples of the problem that people are having.

I have a 360 box and posted this on the Stream board to see if anyone was also having the same problem using a Stream box.

Thank you.

[Matthew_ML]

I will check this out thank you.

Was it happening again for you on Wednesday night I take it?

[roy247]

I was watching a game via the red button on channel 508 on Wednesday, but no doubt I will see the problem watching any of the F1 this weekend on the UHD channels.

[Ayisha_B]

If you do experience the same issue again during a live game again, please don't hesitate to get in touch,

[roy247]

If you read THIS you will see it is still happening with live football as well as the F1.