Hello, I have just got my flex setup. I've added a sky tv package and now it's stuck on pending. Is there a way too speed this up as I've already waited over a week for the engineer to come with the box and had no tv. Cheers
Hi Johnwelsh1983 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with your subscriptions for your Stream box. So we can take a further look into this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
Still pending here , spoke to customer service and chat they all say different things , at the end of the day it's pending still and email states use it straight away
