on 06-06-2024 08:22
Where you plug in the power cable at the back of the box it don't clip in its like the bit inside the box has moved back so I have no tv at all
on 10-06-2024 08:20
Hi there @claire_evans40
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you are facing this issue, is this a recent delivery or has this happened to an existing box at your property?
Are you able to share an image of the issue?