on 17-07-2023 20:25
Hi. I have a new VM Stream box. Followed instructions, all plugged in successfully. Amber light was solid and is now purple. No welcome screen ever appeared on the TV. Tried turning on and off but no different. Any suggestions? Thanks
on 18-07-2023 14:21
Hey jpituk, thank you for reaching out and I am so sorry to hear this, also a warm welcome to the community.
I am going to send you a PM to look into this, please look out for my message in your inbox. Cheers
Matt - Forum Team
New around here?
on 23-02-2024 22:25
Was this sorted as I have the same issue with my new stream box. Thanks
on 24-02-2024 06:48
In the end a VM engineer was scheduled to visit and the stream box was replaced.
