Forum Discussion

Frens70's avatar
Frens70
Joining in
2 years ago

Netflix

When trying to start up Netflix I get a screen stating to call Virgin Error code is CS2400

  • Hey Frens70, thank you for reaching out and I am so sorry to hear about this.

    Is it only Netflix you are getting this code on?

    Please can you make sure all the cables are connected and nothing is loose or cracked for us. 

    Please also reset the box.