I started my Netflix membership via VM last Tuesday and then Netflix cancelled on Saturday. Impossible to restart membership as it says I cannot redeem my VM offer. Hopefully somebody can help me on here. It was £10.99 and VM will credit me £10.99 per month.
Copy email below.
| We're sorry to say goodbye |
| Unfortunately, Virgin Media has let us know that your account could not be billed through your Virgin Media subscription. We are cancelling your membership, effective from Sunday, 9th June 2024. |
| If you have any billing questions please contact Virgin Media. |
| Obviously we'd love to have you back. All you have to do is restart your membership. |
