Forum Discussion

Paulo1967's avatar
Paulo1967
Joining in
2 months ago

My5 not working on Stream Box

My5 has stopped working on my stream box, if I try to login it freezes , if I just browse without logging in it shows the following error , I have reset the box to no avail, is there a way of deleting and reinstalling the app ?

  • japitts's avatar
    japitts
    Very Insightful Person

    VM's TV boxes are not like smartphones or tablet, that have an app-store for adding and deleting.

    • Paulo1967's avatar
      Paulo1967
      Joining in

      Thanks I realise that but if an App becomes corrupt or stops working it would be useful to have ability to do that. My firestick has that ability and as both running a custom version of Android it shouldn't be that difficult.

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey Paulo1967, thank you for reaching out and I am so sorry to hear you've had some issues with my5.

        How has this been over the weekend is it working now?

        Does it work any other devices at all?