My review of Stream
Hello, Just an update on my original post. I’ve had Stream for a few days now, so I’ve had a chance to give it a test drive. For background, I have an Apple TV 4K box and have been happily streamin...
Forum Discussion
I agree, the puck is good, it's how VM are maintaining the service around it that's pretty shonky at the moment. I first got Stream about a month and a half ago and to begin with the puck and my online account simply weren't seeing each other at all (see this thread). Somebody very helpful from level two tier tech eventually rebuilt my account and everything was fine for a while, but in the last week or so – exactly like you and others – I've lost the ability to manage my subscriptions online and my watchlist isn't appearing in the mobile/desktop app. My guess is that both these issues are caused by VM breaking backend links service-wide and then not understanding when people are patiently explaining what the problem must be. First tier support seems hopelessly undertrained, with most of the advice I've been offered around the second problem consisting of have-you-turned-it-off-and-on-again. Welcome to a world of pain, Fibrejay. 😉
Hi iXNine,
Thanks for your comments.
As the days have rolled on, I've found myself going back to my Apple 4K box to launch some of the Apps. For example, navigating through the ITVX interface on Stream is just too slow, especially when scrolling down the list to find something to watch. Using ITVX on Apple 4K is like night and day, but then it has a more powerful processor.
The watchlist issue is very annoying - makes you wonder what testing goes on.
Looks as though the Continue Watching rail is very limited, which I have commented about here. None of the content I have partially watched through the Apps seems to be tracked by the continue watching feature, only on-demand content that I launch outside of the Apps. Maybe this is by design, but something that would make me default back to my Apple 4K box because I don't always finish watching everything.