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rg001c7345's avatar
rg001c7345
Dialled in
6 months ago
Solved

Lip sync issue on Sky Replay

Lip sync issue on Sky Replay. All other channels are fine.

Anyone else noticing this?

Thanks,

Rg.

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Richard 

    Sorry to see you are having problems with the Stream box.

    is this happening on any particular program on Sky Replay? 

    I've just checked Most Haunted and DC's Legends of Tomorrow and had no problems.

    Just to rule out a few things.  Are you using a soundbar, and if so which model and how is connected?

    If you are using  asoundbar, is there any difference if you try the sound from the TV instead?

     

    • rg001c7345's avatar
      rg001c7345
      Dialled in

      It's happening on the soundbar and TV speakers. It's not just out of sync but the sound is poor too. It's happening on all programmes on Sky Replay and also the 2 Movies24 channels .

      • rg001c7345's avatar
        rg001c7345
        Dialled in

        Broadcast issue resolved by Virgin Media. Thank you!