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Introducing Flex - the new name for Stream from Virgin Media

Kei_M
Community Manager
Community Manager

Hello all,

Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affect your service in any way - you will still be able to enjoy your favourite entertainment in exactly the same way as you do today, and any subscriptions you have added will be unaffected. Your equipment (TV box) will still be known as the Stream Box. As a result of this change, you will now see Flex on your bills, and areas of your account view within My Virgin Media will be renamed too (E.g. “My Flex Plan”).

Interested in adding Flex to your broadband service?

Head to Virgin Media | Broadband & Cable Deals - See What You Can Do to find out more

Thanks,

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