cancel
Showing results for 
Search instead for 
Did you mean: 

I keep being blocked out of Virgin On the Go because it makes me replace a device every time I use it.

alisdairrmsmith
Just joined

I need a reset so I don't get blocked out by having to replace a device every time I log on to watch using Virgin To Go

 

1 REPLY 1

nodrogd
Very Insightful Person
Very Insightful Person

If you use a device that randomises the MAC address for each connection (some do by default) I should turn the feature off, or this will keep happening.

https://source.android.com/docs/core/connect/wifi-mac-randomization-behavior 

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks