How can i turn this off? If i go to the home screen i go there to get away from the live tv not having it blasting over the menu whilst i find the app etc im looking for.
If its a new feature then it should certainly have an option to turn it off. Also dont fix things that arent broken 🙂
Image attached with it showing in the bottom right.
I confused by this as well, just upgraded to 5.07 and finally the audio glitch is fixed, but I get this Picture in Picture as well, and the back button used to go back to the home screen but now it does nothing, and if I press the actual home button on the remote then I’m back at the Home Screen but with the channel still going bottom right hand side. As I navigate along the top menu the small screen goes but the audio continues.
what the hell is going on ?
I have exactly the same since 5.07 update. How can I turn this off...If we want to watch a TV program we'll choose to do that. We DO NOT WANT the TV program to be playing when on the apps page...please stop this.
Hi there. I'm finding this annoying as well but can't seem to work out how to turn it off. Help!
Hi all,
Thanks for taking the time to get in touch via the Community.
We can confirm this is an update that we've rolled out and you will still be able to return to the Live TV screen by clicking the back button.
We're always looking at ways to improve the service and will also pass on your feedback to the relevant teams.
Thanks,
Its not really returning to live TV if live TV is now ALWAYS on screen even when on the home page. Lets face it feedback isnt often acted on and is an easy way to shut a matter down. Lets get a request put in for an option to turn this off please asap - did anybody feedback that they wanted this sort of feature?!
This feature is ill thought out, and should never have been imposed on users without a setting to turn it off.
We hardly ever watch live TV but the volume is way higher than streaming apps, so we have the TV volume set to 80 for the last streaming app we used, and the mini screen is deafening every time we turn the box on and we are left scrabbling for the mute button. Also the mini screen is overlayed on top of the menu we want to look at. It is so bad I have swapped to Roku Express. Zero sound cutting out issues. no glacial input lag, no mini screen nightmare. A truly terrible decision to force onto all of your users.
I signed up to the forum purely to complain about this exact issue... 😄
Me too 😉
Yeah this is the most annoying update, absolute garbage TV turning the experience into a rush to try and find the right app and end the madness.
It doesn't bother me as I don't need the home screen. When I'm not watching a broadcast channel I go directly to an app like Youtube by using the voice control.
Err congrats?
Clearly bothering a good few people and should 100% have the option to turn something off that no one has asked for...
This new feature is so annoying and intrusive. If i want to watch live tv I’ll choose to do so myself without it being blasted at me with no options to turn it off! I’ve been trying everything to get rid of it since the update! Please, please will virgin media sort this awful feature out!!
Hi all,
Thanks for continuing to provide valuable feedback on the new feature. We will pass this over to the relevant team.
Many thanks,
You can get to an app, you can put on what you like, so what's to moan about? It's a handy thing to have it you want to go back to live tv.....
Read the thread and youll find out. The home screen should be silence as it was previously - nobody has asked for this to be blaring out live tv when you have no intention of being on live tv.
The TV button is already in place if you want to go back to live tv. Why are you getting involved if you have no issue with it? Clearly plenty do.
Your post boils down to 'I like something, so everyone else in the world should like it too and those that don't are moaners'. Try to develop some empathy, Steve. Personally, I hate it, so I'd prefer it to be included as a toggleable option which will please everyone.
