Forum Discussion

JohnWMentor's avatar
JohnWMentor
Dialled in
2 years ago
Solved

Cancelling Stream

After getting my latest VM bill a few days ago, I realised I can no longer afford the increasing costs. I don’t really use my Stream box anymore, as I have an Apple TV 4K box to watch all my streamin...
  • Vikki_M's avatar
    Vikki_M
    2 years ago

    Hi JohnWMentor

    Thank you for your post and welcome back to our community. 

    There is no monthly cost for the stream box itself, you only pay for your subscriptions. 

    If you are unsure how to cancel a stream subscription, all the information is here for you 

JohnWMentor's avatar
JohnWMentor
Dialled in
2 years ago

Thanks for both of your responses. I’ll see if anyone from VM responds too. I don’t really want to cancel either Disney+ or Netflix, I just thought I was paying for the Stream box itself or using the service. I don’t think I have any additional services or packages, as there’s still the options to add them.

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    2 years ago

    Hi JohnWMentor

    Thank you for your post and welcome back to our community. 

    There is no monthly cost for the stream box itself, you only pay for your subscriptions. 

    If you are unsure how to cancel a stream subscription, all the information is here for you 

    • JohnWMentor's avatar
      JohnWMentor
      Dialled in
      2 years ago

      Thanks for getting back to me and clearing this up for me.