STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
My second third stream box isn’t working. Had one sent out when we started out broadband plan around 18 months ago and it arrived faulty. Contacted Virgin and they sent out a technician who replaced the Stream box with a new one. A few weeks later an...
I added the Sky Sports HD subscription and the confirmation email said I'd be able to use this straight away however it still shows as 'adding...' on the subscriptions page and I can't watch. Can anyone help?
As the title says, this evening the sound has disappeared on ITV1 HD Channel 103 - but ONLY on that channel, all others appear to be working fine, including 870 ITV1 Anglia.Anyone else getting similar?I've rebooted the Stream box and VM bots reset th...
No audio on the stereo channel. Temporary workaround is switching to the Audio Description channel. Has been doing it since yesterday. Have tried a puck reboot.
Three new FAST channels have been added to the Stream and 360 EPG today (the channels (streams) are not available on tivo boxes)Channel 225 5CopsChannel 226 CatfishChannel 246 CSI:New YorkSome sites such as /cordbusters are also stating that VM have ...
I keep receiving error CS1011 when trying to set up my Virgin stream box. I also can't seem to login the Virgin connect app because it says my account is "closed or inactive". My account also isn't showing my bills. It's a new install so I gave it a ...
Recently moved home. Thought all was great. During the move as I expected my netflix was suspended. Now after use WhatsApp and a phone call to customer care. I still can't get my netflix back. That is included in my package. Was passed to "it team" o...
I can’t watch TV on my streambox because I get this error code.I use wifi and not Ethernet cable, however, the box is next to the TV and stream box so there shouldn’t be an issue.i only have 2/3 other devices so the internet shouldn’t be slow. I have...
How can i turn this off? If i go to the home screen i go there to get away from the live tv not having it blasting over the menu whilst i find the app etc im looking for.If its a new feature then it should certainly have an option to turn it off. Als...
I have signed up to VM Broadband and opted for the Steam box. I'm now reading conflicting reports as to whether you can use it, or not, if the Hub is in modem mode, with the Stream box connected via wi-fi through a third party router. I note the FAQ ...
