Stream from Virgin Media
For all questions related to our Stream box
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 10851 Views
  • 0 replies
  • 2 kudos

It’s time to unplug the stream box.

I think it’s time to unplug this stream box and put it in a drawer or something, it’s annoying enough that I have to put up with glitching adverts with sound cutting out on ITV 1 with no cure or resolution in site, but often it does not even turn on ...

corky123 by Dialled in
  • 1000 Views
  • 6 replies
  • 0 kudos

Netflix stopped working when took out new contract

Took out new contract on 8th Oct 23 had Netflix in old contract and also in new contract but since new contract it’s stopped working, had no activation email. After now 3 weeks of contacting virgin on online chats been told it’s IT issue and ticket b...

LisaH31 by Joining in
  • 803 Views
  • 5 replies
  • 0 kudos

Virgin Stream Box On Demand issue

Hey so i've Recently just rejoined Virgin Media after a while i had previously used a Virgin stream box and i'm 99% sure that with the stream box that also gave me access to On demand content that was streamed from virgin media directly rather then d...

SDX91 by Joining in
  • 466 Views
  • 1 replies
  • 0 kudos

Netflix activation

I had email from virgin saying my Netflix subscription,( part of a bundle ) was ending due to bundle coming to a end but not as yet , subsequently Netflix billed me ,even my bundle hadn’t ended yet , I took out a new bundle Netflix included ,and stil...

replacement stream box power block

Is it possible to get a replacement power block for the virgin stream box? When we had ours installed the engineer plugged the box straight into the TV and connected the box to our WiFi. Now a little way down the road I would rather have a wired conn...

Resolved! Stream + Computer Screen + Audio

I have my Stream box hooked up to the HDMI on my Samsung PC screen and the video is working fine but there is no sound, I'm guessing because the screen doesn't have any built-in audio output. I understand you're supposed to use a proper TV for this, ...

Resolved! Stream Box Shows Static

I'm trying to install my new Stream Box. It shows a Welcome screen, then Please Wait, then goes to white static and stays like that, briefly turning black every couple of minutes. The light on the box is red. Any suggestions?