STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
Hello, is a smart TV needed for stream? My parents have an old lcd Sony TV that does have hdmi ports but the stream box doesn't seem to work. Tia
Hi, I'm considering ordering Virgin Media and stream.I know that Stream box doesn't record but what is it like for watching on demand? I like watching NFL, NBA and quite a bit of that is overnight. I've had a look on the TV Go app and previous games ...
Hi allDoes the red button not work on the Stream box? I subscribe to TNT and web says to press the red button to access channels 5-10. Throws up error message BT2/3/1Any ideas?Thank you
HelloI have XGS based Virgin Media broadband so unable to purchase TV360 which has mutliroom. Is it possible to get an extra Stream box or at least make this feature possible for XGS based customers who have no alternative for multiscreen options. I'...
Is there a telephone number that I can speak to virgin media on instead of AI? They say we’ll call you back but they never do! To be honest I may as well cancel and go back to BT!
I've had no tv for 6 days. Code cs1011 on screen. Rebooted many times. Advised that there was a cable fault, emails to say it'll be repaired today its not. Don't know where to turn now. I couldn't get into my account originally but can now. Unfor...
Had the Stream box for 2 weeks, generally quite happy but noticed a problem, I added Last Leg, when going in the watch it didn’t show Friday’s 17/11/23 only the 10th & 24th, I could find it within the tv guide but couldn’t play it, had to go back to ...
Hi we have a package from VM that includes Netflix. We registered but two days later received an email from Netflix saying that they were unable to collect payment from VM & we’re cancelling our subscription. Over two weeks later and several calls to...
We have just signed up with Virgin Media streaming from SKY and experiencing some issues. Has anyone else had the picture of the bird and cable appear on their TV? Virgin Media today replaced the streaming box and used an Ethernet cable but unfortun...
A couple of days ago I read a comment about ‘Soft Resetting’ my stream box. Well, now, it’s every single day. I’m unplugging the power lead, holding the power button in, doing a soft reset and it works again. But surely I shouldn’t be doing this ever...
