STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
I've had no tv for 6 days. Code cs1011 on screen. Rebooted many times. Advised that there was a cable fault, emails to say it'll be repaired today its not. Don't know where to turn now. I couldn't get into my account originally but can now. Unfor...
Had the Stream box for 2 weeks, generally quite happy but noticed a problem, I added Last Leg, when going in the watch it didn’t show Friday’s 17/11/23 only the 10th & 24th, I could find it within the tv guide but couldn’t play it, had to go back to ...
Hi we have a package from VM that includes Netflix. We registered but two days later received an email from Netflix saying that they were unable to collect payment from VM & we’re cancelling our subscription. Over two weeks later and several calls to...
We have just signed up with Virgin Media streaming from SKY and experiencing some issues. Has anyone else had the picture of the bird and cable appear on their TV? Virgin Media today replaced the streaming box and used an Ethernet cable but unfortun...
A couple of days ago I read a comment about ‘Soft Resetting’ my stream box. Well, now, it’s every single day. I’m unplugging the power lead, holding the power button in, doing a soft reset and it works again. But surely I shouldn’t be doing this ever...
Hi I've had the stream box since may now and it has been constantly throughout this time having the screen keep going to black for a second then bringing the picture back up. I have changed my hdmi cable thinking it could be that and I have also chan...
Hi, I had my electricity disconnected for a smart meter installation. When the power came back on I can't get my stream box to work. It goes to welcome screen then black. Remote doesn't power anything. I have tried pairing using TV and zero but it ju...
Recently set up a stream box & just trying to get to grips with things.One annoying problem I’m having is when I switch the stream box on using the remote, it’s powering the stream box on, but also automatically switching to another input. So it chan...
For a few weeks now I’ve had problems booting up my stream box.I can no longer do it from the remote control and press the button on the box. However, now it takes many minutes to boot up, constantly switching between a black screen and a bright blue...
Hi. I received my Stream box today and have been eager to use it. On first power up I connected it to the internet using the WPS button on my router. The box thought for a bit then threw up the “Error CS1011”. I’ve done the usual power off power one ...
