Stream from Virgin Media
For all questions related to our Stream box
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 0 replies
  • 2 kudos


VM's Stream has been announced, being a box which enables VM broadband customers without Pay TV to access a bunch of streaming subscriptions and apps. Disney+ is one of those apps. You only pay £35 for activation and this looks a better bet than Sky'...

Channel 4Hd 104 not in HD

So channel 4 HD has moved from 141 to 104, however even though its showing the 4hd badge in the corner, the picture is definitely still sd.... Anyone else having this problem? 

Resolved! Stream box

Hi so plugged in the stream box 1st time today and nothing seems like it is stuck in standby mode for a brief second comes up on screen with a image of power plug and then nothing tried everything and will not come out of standby 

New to Virgin Stream - Questions?

HiI have a New Virgin Stream box incoming. (Currently I have VM 500mb broadband)I currently am going to see what its like compared to my TV aerial as this has mixed results depending on the weather outside.So I have some queries:1. I have read lots o...

BT Sports & Sky Sports Pending

I ordered the Virgin Stream box and asked for BT Sport and Sky Sports to be added as subscriptions when ordering. I’ve received my Stream box, installed it but cannot access the Manage subscriptions from the TV. I can log in online and access Manage ...

Netflix not loading on one box

HiI have Netflix through the stream system which had been working ok. It is only streaming one of the boxes for some reason. Netflix works fine on other devices, smart tv and iPad. The issue on one box is that is won’t go past the loading page, don’t...

KevK80 by Joining in
  • 2 replies
  • 0 kudos

Stream box remote not working

Yesterday it would turn TV on and off and controlled volume, it did not allow me to acces home or any 9f the apps.  Today it does nothing.  I have tried pairing, I  have held TV and zero and TV and rewind. I have tried new batteries. I have disconnec...

Stream box turns off and on

When using apps, my stream box turns off and then back on again. It's like it loses power or connection.  Only had it a few weeks and its only started doing it last fews days. Really annoying as it interrupts watching programs. Tried turning hub off ...

kpm74 by Joining in
  • 2 replies
  • 0 kudos

Stream box - adding subscriptions

Hi, anyone else encountering issues adding new subscriptions (e.g. Sky sports, BT sport, Netflix) on their Stream Box? I am unable to do so, either via the box itself or online at manage my stream at In the case of the former there i...

gconn by Dialled in
  • 31 replies
  • 0 kudos