Stream from Virgin Media
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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 0 replies
  • 2 kudos

Resolved! Access adult channels

Is there any one who can help to access the adult channels in my new stream box. The channel list from 913 to 998 is not visible in my tv list to make the subscription

emaenu by Tuning in
  • 6 replies
  • 0 kudos

Stream box not working

Hi, I had my electricity disconnected for a smart meter installation. When the power came back on I can't get my stream box to work. It goes to welcome screen then black. Remote doesn't power anything. I have tried pairing using TV and zero but it ju...

Ma1983 by Joining in
  • 6 replies
  • 0 kudos


A week back maybe 2 ago I tried too change my phone number but I couldn’t do it. Is there any way possible I can change it fully ? 

Alfie_1 by Tuning in
  • 3 replies
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Eurosport on Stream?

HiCould someone who has Stream please confirm whether or not Eurosport is included in the Essential Entertainment package.The original marketing for Stream said it was included, but its not showing as part of the package on the current sign-up pages....

allyjw by Tuning in
  • 4 replies
  • 0 kudos

Stream box not adding sky cinema

Has anyone else had this problem? I tried to add sky cinema two weeks ago and was unable to do so through the stream box.  Got through to we chat who said they had added it for me.  I have had several phone calls to Virgin Media since then.  A ticket...

Stream keeps resetting

Hi.Ive not even been a member for a month but now for the last 2 weeks or so, whilst watching Prime or ANY other App or Live TV, my Stream box keeps resetting. It's getting hugely frustrating !!Has anybody had this and how is it fixed? Very little on...

Stream sign-up but offer missing?

Hi, I have just received my Stream box which I only took as the lady on the phone said I can have BT SPORT for £10 per month. I cannot seem to find this anywhere in the app just a standard £18 per month. Am I not doing something correctly?any help ap...

JM101 by Tuning in
  • 1 replies
  • 0 kudos

Resolved! Stream Box red light - crashed during set up

Recently switched to Virgin Broadband and got the Stream box in the package. When setting up the stream box it seemed to crash after asking when region I was in and and the box began displaying a red light. I've tried to reset by holding the power bu...

MikeA1 by On our wavelength
  • 7 replies
  • 1 kudos

Adding Stream to my contract

Afternoon all, a bit of help please.So, long story short, I was sent a Stream box ages ago, before they officially came out. I must have been part of a trial or something (I think that I volunteered).Anyway, within days of receiving the Stream box, t...