STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
OK, so the stream puck arrived. It's like going back ten years in terms of quality. Unless I'm mistaken, there's no way to watch from start unless it's BBC which jumps to the iPlayer, or itv channels that go to itv X. On sky stream when you select a ...
Please help.Disney+ error code 36I'm getting error code 36. We cannot play this video.The error only happens when I try to play something from the Disney+ suggestion bar on the home page.When I try to play something from within the app directly every...
I want to add stream to my broadband account.Despite four calls to 'customer service' who were about as useful as a chocolate teapot, filling in the 'please call me back' form here which resulted in precisely zero, and sending a complaint which has y...
I want to tweak my ridiculously large subtitles with it's black background within my Stream box, but can't see where to do this? Am I missing something obvious within the interface?Thanks .:. Walts
Was watching BGT and when the last act got a golden buzzer the picture froze and stayed like this, even after unplugging the box and powering it back up again.
Another box power problem. I've used multiple cables, multiple power supplies (including virgins own) but still I have problems with the above.This must be an over-zealous software problem. The box doesn't really need a lot of power/amps so why are w...
Hi, I have just got the stream box and have been trying to add sky and tnt sports to it with no luck.I had a live chat about it yesterday for an hour but they couldn't do anything their end,also online through my virgin media,the tv subscription app...
Hi I’m getting an error when trying to get into the subscriptions app to add channels to my stream box, I’ve had the stream box now for around one month and still having issues with adding channels and no one seems to understand what I’m on about! Ca...
Our Netflix app won’t load. We just get the logo and then a black empty screen. it worked fine and we’ve already tried restoring factory settings but same issue. No connection issues as we’ve tested this via Netflix error menu that loaded. Netflix wo...
HiI just added TNT sports which showed as only £5 extra per month (£18 a month with a £13 discount) but now added, the email confirmation says it is £16.20 per month?Has anyone else had this happen? I don't fancy paying that much for it.Thanks,
