Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
As per subject I added TNT Sports last night, but it's still not available, how long is supposed to take to activate?
Hi.The power supply from my stream box to mains is currently faulty, I suspect either the adaptor or the lead. Sometimes I get the message that there is not enought power to start stream and more recently I get complete loss of power randomly in the ...
Hi, I am also receiving the same issue regarding flex and getting the same error as above however I have tried on different browsers, devices and networks and getting the same issue so not able to add any of my subscriptions to flex
I am also suffering from the inability to manage Stream subscriptions via the box or website. Mods - please help.
I have checked my App this morning to see if any upgrade offers are available. In the Flex section it says you can add Netflix on for 0.00.Is this true is it free. Any help understanding this would be appreciated
My5 has stopped working on my stream box, if I try to login it freezes , if I just browse without logging in it shows the following error , I have reset the box to no avail, is there a way of deleting and reinstalling the app ?
Hi, Im having this issue too with My5 on my streaming service. I have tried the activation code process as described on the screen but it doesn't work. I have also emailed My5 but they were very unhelpful. Its not been working for about 3-4 weeks now...
Hi I am unable to record any programs on my virgin box. When I click record on a program, is says “add to watchlist”. But from there I can’t do anything else it just won’t record anything. I have tried downloading the app but there no “planned” recor...
Hi, I currently have TV, Broadband and Home Phone, along with O2 mobiles. i’m looking to take out a Stream box to use upstairs but the self serve site doesn’t seem to support adding one. anyone any advice?
My stream box/puck keeps turning itself on and off I've done all the required procedures but still keeps turning itself on and off. Help would be appreciated thanks
