Virgin Stream

[Anyname27]

HAD A STREAM BOX 3 WEEKS AND BT SUBSCRIPTION STILL SHOWING PENDING PHONED NUMEROUS TIMES AND PROMISED IT WILL BE WORKING WITHIN 48 HOURS. IT NEVER IS AND AFTER LOOKING ON THESE PAGES IT SEEMS TO BE A FAULT VIRGIN HAVE KNOWN ABOUT SO EITHER FIX IT OR STOP SELLING A DEFECTIVE PRODUCT TO CUSTOMERS

[Reece_MH]

Hi Anyname27 👋

Thanks for posting, and a warm welcome to the Forums.

I'm sorry to hear you've been experiencing some problems with the BT Sports subscription on your Stream box. I'm going to send you a private message so I can assist in getting this resolved.

Please look out for it in the top-right, purple envelope.

Thanks,