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Tv wifi

Paulsmh68
Joining in

on ‎11-01-2023 22:14

Hmm is question why is it when I wos on full package never had any TV or broadband issues but? When down graded had problems on and off all time reboot wifi scrambled chanles all fuzzed and now down grade to minimum package gone worse it virgin media doing it deliberately so you ring up try to sell yo better package like theve tried twice with me

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2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

on ‎11-01-2023 22:35

Sounds like you have a signal fault to me. Have you reported it to faults? They should be able to check your levels remotely to see if a tech visit is needed.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
Forum Team
Forum Team

on ‎14-01-2023 10:23

Hi Paulsmh68,

Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with your TV service, I was able to locate you on our system with the details we have for you and can see you have more than 1 box, are you facing the same issues on all?

Regards

Paul.

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