Speed

XGS-PON network - is my area upgraded?

Hello, How do I know, or find out if my area has been upgraded to the XGS-PON network. I'm currently on a Hub 4 with the 1gb package. [MOD EDIT: Subject title changed for clarity]

Does this connection look okay?

https://www.thinkbroadband.com/broadband/monitoring/quality/share/feef451f6fb9224598d6e402b45585681cf8b6b0-08-04-2024Definitely feels like it's dropping connection every 5-10 minutes or so, even if just briefly. Kids have picked up on it too.

Local area having problems since January

Our local area has been having broadband dropouts since January. It's a hot topic on the local Facebook groups. Usually the internet connection either dies, or becomes very slow/flaky (e.g. pictures won't load on a website). We use the service check...

No internet in Glasgow G52 postcode

Hi,We have had no internet at all in the G52 area of Glasgow for almost 36 hours without update and i was just wondering what was going on? I work from home, so I'm currently having to hotspot off of my mobile at the moment to do what i need to do, b...

Upload speed dropped

Everything has been fine until today I noticed a sluggish internet connection.I checked the modem logs and a new firmware was downloaded to my modem in the early hrs and the modulation levels were all over the place.I have since rebooted my modem twi...

Stuck on 40mbps last 3 days

Friday / saturday internet was dropping out and in all day and night.Sunday / Monday it is now stable no dropouts but I’m capped at 40mbps, and I’m on a 1gb connection.had been rock solid prior. I’ve reset everything, thought it might be my eero rout...

10pm fiber drop out

I have the same ongoing issue since I got virgin ....every night like clockwork we can't stream TV or anything after 10pm.doesnt matter where you stand, no interference (checked it's not conflicting with other signals using wifi analyzer) so its not ...