on 21-03-2024 14:49
Does anybody know if there is any information on the Virgin Media website regarding the symmetrical speed, add-on. I'm hearing conflicting information, some are saying it's a postcode lottery as to whether it's available, prices seem to vary I am unsure if it's available on all packages. According to this page https://www.virginmedia.com/broadband/our-speeds-explained it would indicate that all packages can have the symmetrical add on speed.
Answered! Go to Answer
on 21-03-2024 17:53
Symmetrical speeds are only available to the tiny proportion of those who who are on the nexfibre network and delivered using XGS-PON with the hub 5X. VM will be migrating everyone to XGS-PON on its own network starting in late 2024.
on 21-03-2024 14:54
on 21-03-2024 17:53
on 22-03-2024 21:43
even if you're in the area, the customer service has no clue what they are on about. let's just pray it gets better because I doubt it could get any worse.
on 23-03-2024 13:47
VM aren't migrating anyone for the foreseeable as far as I know: they are making it available, eventually, but no forced migration or stop-sell announced yet.
Timescales for making it available to HFC customers are running a fair bit behind, too. Wouldn't expect anything this side of Joan of Arc's day.
on 25-03-2024 13:25
Interesting website thank you....