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No internet in Glasgow G52 postcode

ColinGrieve
Joining in

Hi,

We have had no internet at all in the G52 area of Glasgow for almost 36 hours without update and i was just wondering what was going on? I work from home, so I'm currently having to hotspot off of my mobile at the moment to do what i need to do, but obviously would prefer to have my full speed back up and running. 

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

Similar issue in the other forum from one in Glasgow.

See the advice in there

https://community.virginmedia.com/t5/Networking-and-WiFi/No-broadband-since-8-4-24-Glasgow-G53/td-p/...

 


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John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Ilyas_Y
Forum Team
Forum Team

Hey @ColinGrieve Thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the service in the area for your property. 😢
I've had a look and I can't see any issues in the area, on our end everything looks fine.

Are you able to reboot the hub and confirm if the services are working now? 🧾

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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