My wifi speeds are not what i paid for

[KelseaJ]

My wifi speeds currently:

What I'm supposed to get:

[carl_pearce]

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@KelseaJ wrote:

My wifi speeds currently:

What I'm supposed to get:

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What does this site show?

https://samknows.com/realspeed/

VM guarantee a minimum of 30Mbps over WiFi:

https://www.virginmedia.com/wifi-max

Full speed is across multiple devices at the same time.

[KelseaJ]

This is the speeds im getting on my computer

[legacy1]

You have a cable from outside to inside did you really think wifi would give you the speed that a cable to the hub would do?

also get a better cable

https://www.amazon.co.uk/dp/B004WCPKPM/ref=twister_B005A7HSGW

I have no doubt your unhappy and you want VM to fix it or make it better with theirs pods that causes more trouble or you can get a better wifi router with 1Gb ports or better and put hub in modem mode    

[KelseaJ]

im not using an ethernet cable for this device, this is just wifi, but i have used cat 8 and cat 6 cables for ethernet and it doesn't change anything. VM also guarantee a minimum of 30Mbps over WiFi but im getting 7Mbps

[carl_pearce]

What device is it?

[KelseaJ]

Computer

[jb66]

Computer not very good

[carl_pearce]

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@KelseaJ wrote:

Computer

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Model? Distance from the HUB/Router?

If your 'computer' has a cheap wireless card it will cause slow speeds.

[KelseaJ]

I built the computer myself but i do not know the wifi cards model. The router is 10 meters away in an upstairs room