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If I upgrade to a higher speed and need to downgrade again after a few months

faret
Joining in

a month ago

My son is staying for a few months and needs a bit more ooomph. Is there any way I can increase the speed whilst he is here? Are there penalties?

192.168.0.1 router login
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3 REPLIES 3

legacy1
Alessandro Volta

a month ago

Its not like the dialup days what speed your on now?

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BQM, Test for outgoing ports and SSL/L2TP VPN test

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Akua_A
Forum Team
Forum Team
In response to legacy1

4 weeks ago

Hi @faret 

Welcome to our community forums and thank you for your query.

Upgrading/downgrading your speeds may trigger a new 18-month contract as seen here https://www.virginmedia.com/existing-customer-deals We would advise calling our team on 0345 454 1111 who can look into all available deals and best advise.

Thanks,

Akua_A
Forum Team

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nodrogd
Very Insightful Person
Very Insightful Person

3 weeks ago

It's not something you can "boost" like you can with buying more data for use on a mobile phone. New speed, new contract, the majority of which will have a minimum period of 18 months.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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