we want to install a dropped kerb, do we need to move the VIRGIN CATV box?

[Charles187]

We want a dropped kerb installing outside the house.

We have a CATV box on the pavement - Does this need to be moved, as vehicles may pass over it?

[carl_pearce]

https://www.virginmedia.com/help/diversionaryworks

https://community.virginmedia.com/t5/QuickStart-set-up-and/Dropped-kerb/td-p/5509229

[Kath_P]

Hi Charles187, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. ✨

We can certainly get this sent over to the relevant teams for you but we will need to confirm some information with you first. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

[Tudor]

Do you mean a big green box or just an underground one? If it’s the latter then the local council usually advises if it needs a strengthening of its lid.

[jbrennand]

As Tudor says.... and if its the big green street cabinet then I would say the chance of getting that moved is close to zero. 

Unless you want to pay for VM to move it - in which case it will cost you tens of thousands of pounds.

To be sure, post up some photos of it - and the location.