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multilpe Omibox covers missing

25_Winn_Rd
Joining in

on ‎07-08-2024 20:40

I run the management company that looks after a block of flats, on the exterior of the block there are several coverless boxes that I assume belong to Virgin Media, plus lots of hanging unsecured cables. Who do I contact to get these issues repaired and rectified.IMG20240807202414.jpgIMG20240807202551.jpgIMG20240807202553.jpgIMG20240807202610.jpg

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎07-08-2024 22:30

As you are not a customer then it’s no use trying to phone customer services which is the normal course of action. Best to wait for a VM staff member to get to your post, may take a day or two.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Steven_L
Forum Team
Forum Team

on ‎12-08-2024 10:12

Hey 25_Winn_Rd,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the connections that aren't fully covered by our omniboxes. We can get this looked into further from here but we would need to take a few details via private message to do that. Please look out for my message and we can get started.

Kind Regards,

Steven_L

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