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Forum Posts

Returning old equipment

I upgraded my Virgin Media broadband from home broadband to business. The Virgin engineer who installed the new package took my old hub with him to return to Virgin.Now, I keep getting emails (and a letter) saying I will be charged ÂŁ40 if I don't ret...

MarkPlym by Tuning in
  • 132 Views
  • 1 replies
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Replacement cables

I've had virgin media for quite a few years now, and recently noticed cables have started to deteriorate, I have tried to contact VM via phone and been bounced around until I've hung up, I am simply trying to find out how I can get all internal cable...

Tiggs1 by Joining in
  • 220 Views
  • 5 replies
  • 0 kudos

New connection

Recently bought a house and everyone in the estate has virign. I can see the boxes across the road, i have since found out that my house isnt on the network.I have spoke with several people via the sales team and they initially tried to put me throug...

One off charges

Upgraded my contract from M500 to Gig 1, received my order summary docs which had my new bill amount and also said 0.00 upfront and 0.00 one off payments. All Good.I then received an email with the date the new kit will arrive. All Good.Then yesterda...