Wanting to move cable location
Hi looking to move our TV and hub from one side of the living room to the other, wondering if someone can get in touch to arrange an tech visit Thanks
Forum Posts
Cable plugged into tv socket
Hi all,Hoping some of you maybe able to help me work out what this cable is.Ive recently moved into a flat which I believe had previously a virgin media tv set in. I’ve opted for just broadband.The set up appears to be normal as picture as first pic...
Hardstanding Chamber
I apologise if this has been asked before but through chat and customer service, I can not get any helpful response or signposting! I would be grateful for some help please!We are ex VM customers and we have a VM chamber on the path directly outside ...
Extending Hub4
Hi AllI have to move my Hub4 to the living room but I need new 10 m long coaxial cable Rg6 or Rg11.Is Virgin Media can send to me this cable because my present cable is just less than 1m long.Do I have to book a technician or enough to order just thi...
Resolved! CS9996 Returning Customer
Returning to VM from Sky this week. My boxes already there one in small bedroom upstairs and other by TV in lounge.Got it to work OK eventually. However I don't run my broadband/hub 24/7 only on when on PC. Viewing TV keep getting "oops " not connect...
New built does not appear on system even though it is servicable
Not sure if someone can help me... I have recently moved to a new built house and at first the address was not showing on their system because it has not been registered with Royal Mail. It has now been registered and is showing not only on Royal Mai...
Resolved! Installation
Hi,I'm due to get my broadband installed today. I ordered this 2 months ago but haven't heard anything since. Is this normal?My app still says it will be installed today but I'm finding it strange no one has been in contact.
NTL Box Install Problem?
Hello, received my self install kit today, and thought with having an old box, I could still install the splitter cable, however I don't really see how it's meant to connect? Might just be me being silly, but any help would be grand!
All my neighbours are getting connected NOT ME
Trying to get virgin media before my cooling off period ends. my neighbour is 3 meters away and has virgin. The installation guy even came to my house first by mistake. He said I should get it 100 percent but they need to update there housing list. n...
Old wall socket or something else?
Trying to connect broadband. New hub received today. Trying to figure out where I connect it
