VM started digging up my street to lay new fibre at the end of July and work across the rest of my town seems to have been completed last month. I've contacted customer support to no avail and they cant give me a timeline of when it will be available...
Had a quick question, I’m moving into a flat next week and want to set up internet there. The letting agents let me know that the previous tenants had virgin media before so that means the wall boxes should still be there. My question is, does the ki...
Hi, was looking at joining on the 1gb fast fibre package. Was speaking to a sales person and he agreed I could get the package but wouldn't tell me a date to setup my package until I signed up for said package. Wouldn't even give an idea of a date. I...
HiVirgin tell us we can now get Gig2 overhead fibre to our new (old) property. The house currently has a BT telephone wire (service disconnected) from a telegraph pole with the new Virgin fibre cables and boxes attached to the left of the front of th...
ordered vm to install on the 11th nov a few days after moving in.. this was rescheduled from 11/11/2024 to 21/11/204 .. someone one came for pre pull work on 15th and said all is good to go.. then delayed again from 21/11/2024 to 4/12/2024!!...
So my house currently does not have a virgin line, I was told that the previous tenent had virgin and I should get the quick start kit. However, I couldn't find the connection and requested an engineer visit. He proceeded to inform me that there is n...
I am thinking of switching to Virgin but would like to understand how connection would be made from where the fibre ends to my home office, and whether there would any additional installation costs for that. Two or three years ago, fibre was blown to...
Hi!I'm moving to a new house, and this currently doesn’t show on the virgin search. This is a new ish build (4 years) and isn't connected to Virgin, however an older property opposite is connected. The house is at the start of the street, next to a g...
I am trying to sign up to Virgin broadband and the postcode lookup has neighbouring properties listed on my road but not mine.
Hi allI've had a knock at the door by the local Virgin sales person to tell me up to 2gig is available on the pole outside! My 20mb variable from BT is struggling so giving this some thought as I'm an IT engineer. I've always heard bad things about ...
