QuickStart, set up and connections

Installing and configuring your kit

Forum Widgets

Recent Discussions

No Internet Since 26 Feb - Reconnection Quoted As 6th June. Serious work repurcussions. Legal Options?
Hello Due to a neighbour's construction cutting through my line, I lost internet on 26 February. The whole saga is relayed in this thread: https://community.virginmedia.com/discussions/Setup/eng...
pbarneybarnes
10 minutes ago Place QuickStart, set up and connections
2Views
0likes
0Comments
Why doesn't Virgin Media Accept Correct Email Addresses?
Signed up for full fibre, and the whole experience as been let down because Virgin Media do not accept hyphens in domain names. A hyphen in a domain name is perfectly valid, and the email address tha...
Steve2384576283
40 minutes ago Place QuickStart, set up and connections
4Views
0likes
0Comments
Had VM Business Broadband for only 2 months, experiencing MAJOR stress
About 2 months ago i switched from VM Personal to VM BUSINESS as my contract (which i had renewed for about 7 or so years) was about to expire and found a “wonderful” value contract with virgin busin...
meadeasolon
50 minutes ago Place QuickStart, set up and connections
dispute
invoice
mental distress
Scam
Virgin Media
60Views
0likes
10Comments
Hub 3 - No Internet
Just received a Hub3 and installed it but when connecting to the wifi, it is not connected to the internet. Light is stable white [Mod - title edited for clarity]
darrenk88
2 hours ago Place QuickStart, set up and connections
Hub3
Internet
28Views
0likes
0Comments
Switch VM to TalkTalk
How long after your services are live with the new ISP do VM disconnect your services with them? My service with TalkTalk went live yesterday afternoon, I did try and give 30 days notice twice to VM...
Nashota
3 hours ago Place QuickStart, set up and connections
79Views
0likes
10Comments
Wall socket relocation
Hey team, I've read on a forum that this is how to book an appointment for Virgin to connect to another socket in my home. There are plenty of coax sockets in various rooms, all wired to a cupboard...
xenjke
11 hours ago Place QuickStart, set up and connections
12Views
0likes
0Comments
Broadband not transfered to new home
Recently transferred my broadband to a new home. Did the installation but I have no Internet. I don't know why its not working.
shikamaru42
12 hours ago Place QuickStart, set up and connections
16Views
0likes
1Comment
MY ADRESS IS NOT SHOWN TO MOVE MY VIRGIN MEDIA SERVICES TO MY NEW HOME
my address is not shown in the VM platform to move my home. I filled the necessary forms to register my new address but still no changes so i can't apply to move my VM services to my new home. I trie...
MUHSIN46
13 hours ago Place QuickStart, set up and connections
1.9KViews
0likes
21Comments
Self install but no wall box
I previously had virgin media but switched providers a 18months ago, anyway, I am looking to move back to VM and doing the self install, I still have the VM wire entering my home in the living room b...
razza12003
14 hours ago Place QuickStart, set up and connections
self install
self installation
29Views
0likes
2Comments
Engineers Never Show Up - Every Day Installation is cancelled
Hello My broadband went down last Wednesday. After challenging experience on customer support where the person was extremely hard to understand, then phone went dead, I used the site and booked appo...
pbarneybarnes
14 hours ago Place QuickStart, set up and connections
200Views
0likes
26Comments

Virgin Media | Broadband & Cable Deals - See What You Can Do

O2 | Phone, SIM & Tech Deals - See What You Can Do